Great customer service great service service was great thanks would recommend. New engine from recall runs great. Aaron and Courtney were very helpful!
Friendly Staff. They answered all questions I had and took into serious consideration my goal monthly payment during the financing part of our interaction.
Gilbert and Quincy were spot on - even with after sales care. Absolutely flawless, Gilbert also took car of us after we purchased the car
Everyone was very kind and friendly. The whole place was happy. They kept me company while I was waiting and if I worked at a dealership then that's where I would want to be!
I'm always very well taken care of. Customer service is always very pleasant and kind. The work is always performed it done in a very timely matter and if something happens and I need it for longer they're always good about communicating with the customer
We both liked the used car warranty and our sales person. Quincy Jones was very helpful in the negotiation process.
I appreciated the rep going to bat for me and trying his best to get me everything I needed. Although, I am disappointed in the managers response.
Performance KIA was able to match the best price we found elsewhere and make the buying process easy. Even gave us a loaner while the car was transferred. No need to drive around, just head to performance!
Quick & easy, the time they said it would take to complete work was just about right. Enjoyed the free coffee and the lounge area.
Friendly and quick. I was visiting this dealership instead of my normal one since that one was full. Performance was very quick and thorough. They found loose bolts that I'd been complaining about for years. In general I find Kia dealerships very pleasant, but Performance exceeds the already high standard. It's more easygoing and I think direct.
Staff is always personable, helpful and knowledgeable. Explained everything thoroughly before starting work. Asked about my comfort while waiting for vehicle.
Performance Kia succeeds in providing friendly, thorough service. Always on time professional and attentive. Performance Kia Service meets and exceeds our expectations.
I was treated courteously, and nothing was explained to me like I was an idiot which was also nice. I have never had a bad experience here
They must have improved the vehicle drop off process it was much quicker then in the past. Saved at least 5 minutes
Friendly at check out They always forget to vacuum the cargo area, and bent my license plate. 1 and a half hours to complete oil change and wash
The friendly helpful staff is surprisingly in-todays world. They were on top on the game, you were informed of what was happening with your car through out the time you there.
After 14 years of owning the same Kia Sorento, they are still an awesome staff and still give outstanding customer service. My Kia just keeps on going..its amazing.
This was our 2nd time buying from Performance Kia, because they have been great people to work with. We wanted to test the showroom model, so they opened up the wall and drove it out for us to test drive. That's the car we bought. Why test ... More This was our 2nd time buying from Performance Kia, because they have been great people to work with. We wanted to test the showroom model, so they opened up the wall and drove it out for us to test drive. That's the car we bought. Why test drive one like the floor model, they said. Izzy and Quincy Jones have been great to work with. We will be back!
Great customer service, got a great deal on a used car.
All the staff were very energetic and very helpful!! Very informative for what service is needed and what time frame.
Always friendly service staff, never have to wait to long for my vehicle to be ready, scheduling is easy and fast.
I was in the market for a new car, and really wanted a hybrid. Performance Kia staff made the process very simple for me. The whole process, including credit approval and paperwork, took only about 2 hours. Kudos to the team for making this large purchase simple and rewarding. The Niro works great, and handles extremely well. I also love the 5 star safety rating! Thanks, Performance Kia!
I called at 3:00pm on a Saturday with a battery and possibly a altnator issues I did not purchase nor have I use your service department with my Kia and the awesome service advisor or manager can't remember his name save my day and whole week!! I brought my car in unscheduled at 6:00 pm on a SATURDAY and was back on the road in little over a hour. Thank Kia of Everette very friendly and accommodating. Unlike other Kia dealerships
Aaron always takes care of my car. Getting my car serviced is so easy with you guys I never have to stress. Aaron is a once in a blue moon type of employee who always goes above and beyond to ensure everyone is happy.